Caregivers

In the event that your caregiver is sick or otherwise unavailable we will send another experienced caregiver to replace them, so that you always have assistance available. That includes holidays and weekends. Our staff is available to respond quickly between 7am and 8 pm and should you need something urgently after these hours, we have an answering service that will alert someone to get back to you.

We offer a customized online training program—with subsequent testing—that is approved by the Home Care Services Branch. In addition, our qualified personnel provide hands-on training for specialized skills such as transferring using Hoyer lifts, slide boards, and other procedures that are tailored to San Diego Compassionate Caregivers clients’ needs.

At San Diego Compassionate Caregivers, all our caregivers are agency-employed, fully insured, and bonded per Home Care Services Branch requirements. Our insurance includes general and professional liability coverage along with a non-owned auto policy for extra protection. We also uphold rigorous hiring standards. The Caregiver Provider Management Branch conducts comprehensive background checks in collaboration with the DOJ and FBI, with any non-traffic infractions undergoing further review. Additionally, we perform thorough reference checks for our home-care aids.

Your needs are our priority. Depending on your situation, we can provide a caregiver as quickly as needed—whether that’s immediately for urgent care or at a scheduled time that works best for you. In order to get the best fit for a client we prefer to have 24-48 hours of notice.

We understand that finding the perfect match is essential. If you ever feel a change is needed, simply let us know. We will work closely with you to make a smooth transition until you’re completely satisfied with your care.

Your comfort is our priority. At San Diego Compassionate Caregivers, you are an active participant in the caregiver selection process. You can: Meet and interview potential caregivers before making your choice. Rely on our thorough matching process, ensuring the caregiver’s experience, personality, and skills align with your specific needs. Feel confident knowing all our caregivers are rigorously background-checked, fully trained, bonded, and insured.